John C. Metz began his career in the food service management industry in 1967 with the founding of Custom Management Corporation. The result was outstanding: this small regional provider grew into an industry leader and innovator and set the standards for the competition to follow. John’s success is well documented and recognized by his peers through a variety of prestigious awards including the IFMA Silver Plate Award and Restaurant Business’s coveted Leadership Award.
In 1987, Custom Management was acquired by Morrison’s Hospitality Group and John was named Chairman and CEO of Morrison’s Custom Management. During his tenure, he oversaw the growth of more than 900 accounts with a sales volume in excess of $600 million.
In the early 1990s, Metz expanded his interest to franchise operations. His company now owns and operates 11 T.G.I. Friday’s restaurants in Pennsylvania and New Jersey as well as two Krispy Kreme locations in Western Pennsylvania. Both chains have recognized him with “Developer of the Year” honors. In 1995 and 2011 he was awarded the T.G.I. Friday’s Franchisee Group of the Year. He was also named a Top 50 Power Player in 2000 by Nation’s Restaurant News and MUFSO Operator of the Year in 2000.
In 1994, John launched Metz Culinary Management, formerly Metz & Associates, specializing in providing dining management solutions for healthcare, educational, and corporate accounts. Metz Culinary Management was recently named a top 5 company to watch by Food Management magazine and #16 on their top 50 food service management companies.
He is extremely active in civic and professional organizations including positions as a trustee of the National Restaurant Association’s Education Foundation; member of the Pennsylvania Restaurant Association; past board director of the National Restaurant Association; chairman of the board of Misericordia University and a member of the Board of Overseers for Harvard University. He has been recognized with the 2013 Distinguished Citizens Award from the Boy Scouts of America and the 2013 Distinguished Community Service Award from the Wilkes-Barre, PA Association for the Blind.
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Jeff Metz serves as President & CEO of Metz Culinary Management. He has over 25 years in the restaurant business and extensive operational knowledge of the hospitality industry, including employee relation management, operational excellence, and outstanding client partnership and communication skills.
Jeff began his career as a sales representative with H.J. Heinz Company. He later joined The Metz Group as manager for the Toms River, N.J., T.G.I. Friday’s, increasing sales and guest satisfaction. As his industry knowledge grew, so did his responsibilities within the company.
Today, he oversees more than 200 contract management accounts in 17 states, including the Metz Environmental Services division. In addition, Jeff oversees the restaurant division, consisting of 11 T.G.I. Friday’s in Pennsylvania and New Jersey, Ruth’s Chris Steak House at Mohegan Sun, Wolfgang Puck Express at Mohegan Sun, two Krispy Kreme locations in western Pennsylvania, and Lucky’s Sporthouse.
Beyond his business success, Jeff’s commitment to the community is apparent in his work on behalf of the Make-A-Wish Foundation of Northeastern Pennsylvania. A six-year board member, Jeff was awarded Make-A-Wish’s highest honor, The Golden Wishbone Award and the Make-A-Wish Star Wand, placing him in the organization’s distinguished Chris Grecius Society of Joy. He is the Past Chairman of the Board of the Pennsylvania Restaurant Association and served as their chairman of the Political Action Committee and the Political Education Committee. He is also a member of the Young Presidents Organization. Jeff holds a degree in business from Washington & Jefferson College.
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